Terms and Conditions –
You will benefit of a telephone assistance 7/7 before, during and after your stay at 00353 85 1561096 (from a foreign country) or 085 1561096 (from Ireland).
These are the terms and Conditions which will apply to your booking. Please read them carefully as you will be bound by them. These Terms and Conditions govern the relationship between you and (Company name) – (Company address) (company number. By booking a trip, you agree to be bound by these Terms and Conditions that outline, among other things, the cancellation policy and certain limitations of liability.
- The Contract
All persons wishing to make a booking have carefully read and understand the Terms and Conditions that follow. These Terms and Conditions won’t affect your consumer rights.
If you are a consumer, you may make a booking if you are at least 18 years old.
All bookings are made with The Company, which sells the tours described in its brochures and/or through its “agents” who sells The Company’s tours through an agreement with the Company. By making a booking with The Company or its Agents, you accept on behalf of yourself and all those named on the booking including minors and person under a disability to be bound by these Terms and Conditions. A booking is accepted and becomes definite only from the date when The Company sends a confirmation invoice or email (the “Booking Confirmation”). It is at this point that a contract between The Company and you comes into existence. Before your booking is confirmed and a contract comes into force, The Company reserves the right to increase or decrease brochure prices. The Company or their Agents reserve the right to decline any booking at their discretion. The person or persons named on the booking are hereafter referred to as the “Client”. These Terms and Conditions shall constitute the entire agreement between the Company and you relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written, representation, warranty, prior agreement, or description of services, other than as expressed herein. The service to be provided in return for the payment (detailed at clause 2) is/are the tour(s) referred to in the Booking Confirmation.
- Payment
All the prices are per person and in Euros (€).
The price of your trip is indicated on the Booking Confirmation. It includes for each of the person named.
- Accommodation as detailed on the Booking Confirmation ;
- Breakfast, unless otherwise stated in the individual hotel description or in the price panels ;
- Entrance passes to certain attractions as detailed in the Booking Confirmation ;
- If applicable, transport as detailed in the Booking Confirmation ;
- Local taxes ;
- VAT at the rate appropriate at the time of establishment of prices ;
- Airline tickets, airport and security taxes if included in the Booking Confirmation.
Unless specified otherwise in the Booking Confirmation, the price of your trip does not include :
- Cancellation/comprehensive insurance premiums for your holiday ;
- Supplements for additional room facilities in the hotels ;
- Resort and sporting facilities (e.g. golf, tennis) ;
- Items of personal expenditure (drinks, visits non included, etc…) ;
- Use of additional facilities (e.g. mini-bar, room service, safety-deposit box, external telephone calls, etc…) ;
- Meals note specified on the Booking Confirmation ;
As availability cannot be verified when booking is asked, The Company cannot be responsible in case of non-availability linked to the delay taken to confirm the booking or increasing of the prices linked to the non-availability of the services asked at the first place. No trip can be guaranteed unless a minimum deposit of 25% of the total price of the trip has been paid. The definite booking of the services will only be confirmed once the deposit has been received. The Company cannot make refunds or exchanges for unused accommodations, services or features of any tour unless agreed upon in writing prior to departure.
Booking, deposit and ends in :
A non-refundable deposit of 25% of the price of the trip per Client is required at the time of booking and to confirm it. Full and final payment, 75% of the price of the trip, must be made no later than 60 days prior to departure date. If you have made a booking through an Agent, payment (and other booking) terms defined by the Agent apply. Please contact your agent.
We propose to you those means of payments :
By cheque in Euros (€). Please contact us for more details.
By bank transferof a total equivalent to the invoice, excluding bank fees. Please contact us for more details.
- Cancellations
All cancellations by you or a Client must be advised in writing to that email address : (email address) prior to tour departure during normal business hours (9.00 am to 6.00 pm GMT, Mondays through Fridays). Notification shall be deemed to have taken place on the date of receipt of such written notification by the Company. It is your responsibility to ensure that any notification of cancellation is received by the Company.
In case of cancellation, we will have to cover our administrative fees and, where required, the cancellation fees invoiced by the service providers with who we are working: if cancellation between 60 and 45 days before departure of the trip: charge of 25% (deposit), if cancellation between 45 days before the day of departure of the trip and the day of departure: charge of 100%.
Without prejudice to the statutory rights of a consumer, The Company reserves the right to alter, change, curtail or cancel a booking.
If it becomes necessary to cancel a trip prior to departure, the Company will offer the next available date at no additional cost or will make a full refund of all monies paid to the Company. The Company cannot accept responsibility for any additional costs or fees relating to such a tour booking or for any cancellation penalties due to non-refundable airfares.
In case of failure to pay by you or any individual Client, or of payment not being made on time, we reserve the right to cancel your booking and, as the case may be, tickets issued. In such case, charges calculated on the basis of the relevant cancellation fees for each type of service may be applied. Any person making a booking on behalf of a third party will be held jointly and severally responsible to us for the total cost of the booking.
- Clients with Special Needs
Clients who require particular assistance must advise the Company at time of booking and must travel with a qualified companion. The Company’s drivers and guides cannot provide individualized help for walking, getting on/off motor coaches or other personal needs. As coaches are not equipped with wheelchair ramps, all tour members must be able to mount 3 or 4 steps into coach. The Company is not responsible for denial of services by carriers, hotels, restaurants, or other independent suppliers, nor any additional expenses incurred. Due to space restrictions, passengers wishing to take wheel chairs, oxygen tanks, walkers or other assistive devices must send a request in writing for approval.
- Transportation and Luggage Requirements
The Company advises you to get a travel insurance. Three types of travel insurance available are :
– Insurance cancellation of the holidays
– Insurance luggage, delay in transportation, public liability, assistance –repatriation/medical fees, accident
– Insurance cancellation of the holiday, luggage, delay in transportation, public liability, assistance – repatriation/medical fees, accident
It is the Clients’ responsibility to obtain the correct travel documentation (passport, visa, identifications) for the destination(s) to be visited. The Company is not responsible for penalties incurred for tickets, international or domestic, not issued by the Company due to schedule and/or flight changes.
The handling of one piece of luggage per Client is not included in the cost of coach tours unless specified. Size should not exceed 30x20x10 inches and weight should be less than 50 lbs. Luggage is carried at owner’s risk throughout the tour unless insured. Airlines impose their own restrictions, with which clients must comply. Please check with your carrier regarding luggage restrictions and costs.
Smoking is not permitted on any bus.
- Liability
The Company shall not be liable for any damage caused to you or any Client by the failure to perform the contract or the improper performance of the contract where the failure or the improper performance is due neither to any fault of the Company because :
- The failures which occur in the performance of the contract are attributable to you and/or the Client ;
- Such failures are attributable to a third party unconnected with the provision of the services contracted for, and are unforeseeable or unavoidable ; or
- Such failures are due to (i) unusual and unforeseeable circumstances beyond the control of the Company or other supplier of services acting on its behalf, the consequences of which could not have been avoided, even if all due care had been exercised ; or (ii) an event which the Company or the supplier of the services acting on its behalf, even with all the due care, could not foresee or forestall.
The present contract is subject to Irish law and the parties assign authority in case of litigation to the laws of the Republic of Ireland and all litigation come within the competency of the court where The Company is established.
In the case of damage (other than death or personal injury or damage caused by defamation or by the wilful misconduct or gross negligence of the Company) the amount of compensation which will be paid to the Client will be limited to, in case of an adult an amount equal to double the inclusive price of the holiday to the adult concerned and in case of a minor an amount equal to the inclusive price of the holiday to the minor concerned. The Company’s liability will not exceed any limitation applicable under any international convention, act or law governing or relating to the provision of the service complained of in the place where they are performed or due to be performed, even if that convention has not been ratified or applied in the Republic of Ireland.
- Discretion of the Company
The Company reserves the right at its sole discretion to decline to accept or retain any passenger on any of its tours if it deems accepting or retaining any such person as being detrimental to the tour. In the event any passenger is removed for a trip, the Company’s only obligation is to refund to that person that portion of the payment allocable to unused services. Each provision of this clause is severable and if any provision is held to be illegal, void or unenforceable in whole or in part, the legality, validity and enforceability of the remaining provisions shall not be affected or impaired.
- General Conditions
Intellectual Property : You will not acquire any property right of the Company nor any right of use of the names, signs, emblems, logos or trademarks.
Insurance : It is a condition of this contract that you and/or the Client obtains and maintains at all times insurance cover in respect of the proposal and actual activities under or in connection with these Terms and Conditions in accordance with prudent commercial practice.
Data Protection : You and/or the Client has a right to access, to rectify, and to request removal of personal data held about yourself. This can be exercised by writing to us at our registered address, indicating your full name and address.
Severance : Should any part of this agreement be deemed by rule of law to be void, the remainder of the agreement will remain in full force and effect.
Law and Jurisdiction : These Terms and Conditions and your contract with us, and any non-contractual obligations arising from or in connection with these Terms and Conditions and/or your contract with us shall be governed by and construed in accordance with the laws of Ireland and you and each member of your party agree to submit to the non-exclusive jurisdiction of the Irish courts.
